Legal
Shipping & Payment
International Shipping
We ship worldwide. Standard shipping is complimentary to all destination countries, with no minimum order value. Outside the EU, import duties for the respective country may apply separately.
Orders are typically processed within 1 to 3 business days.
You will receive a tracking number by email once your order has shipped.
Shipping Zones and Delivery Times
| Zone | Delivery Time | Conditions |
|---|---|---|
| Germany | 2 to 3 business days | Standard shipping complimentary |
| European Union | 3 to 5 business days | Standard shipping complimentary |
| Europe outside the EU (CH, GB, NO) | 3 to 7 business days | Standard shipping complimentary |
| Worldwide (US, AE, CA, AU, JP, KR, SG and others) | 4 to 8 business days | Standard shipping complimentary |
Shipping at Checkout
Standard shipping is complimentary worldwide for all products, with no minimum order value. It is the only shipping method we offer, and it is shown at checkout before you complete your order.
Customs & Import Duties
Deliveries outside the European Union are shipped DDU (Delivered Duty Unpaid). Customs duties, import charges and local taxes are paid by the recipient directly to our shipping partner and are not included in the order value.
Prices and VAT
All prices listed on the website are final prices in euros and include the applicable German VAT (currently 19%). Standard shipping is complimentary worldwide to all countries available at checkout.
Payment Methods
PayPal, Shop Pay, Apple Pay, Google Pay, Klarna, Visa, Mastercard, American Express
All payments are processed securely and encrypted through our payment provider. Your payment details are never stored on our servers.
Packaging
Every order is carefully shipped in our signature packaging, discreet and well protected.